Shipping and delivery

Your order is shipped within two working days. For Masks type products, workshop products (feathers, embroidered, etc.), an additional 2 working day can be practiced. For personalized products contact the workshop in hello@petrusse.com To know the process to follow.

Additional delivery times are those practiced by our carrier (2 to 8 days depending on the delivery country). PETRUSSE cannot be held responsible for the consequences due to a delay in delivery from the carrier. In addition, any defect or delay in delivery higher than eight working days must be reported to our team to hello@petrusse.com or by telephone at +33 (0) 5 56 31 74 74 Monday to Friday (excluding holidays), from 10 a.m. to 6 p.m. with your order number as soon as possible.

In the event of non-compliance of the products purchased or if they do not give you satisfaction, you can return them or request their exchange or reimbursement under the conditions provided for in articles 10 "Right of withdrawal" and 11 "Return methods , exchange and reimbursement ”of the general conditions of sale.